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Payout Declined- Missing Video Testimonial
Posted by Joe C, Last modified by Joe C on 27 September 2025 08:47 PM
Unfortunately, your payout has been declined due to the missing video testimonial. 
 
Please follow this link to send your video...https://testimonial.to/bingomania-big-winners2 
 
Any win or payout amounts to $1,000+ must be accompanied by a video quote. By submitting a video quote, you authorize BingoMania the right to use the video quote to further validate your identity and for marketing purposes.  This will be used on newsletters and on the website largely, so other player knows and see the wins are legitimate and we always pay our players.
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ERROR: This domain name (kayako.support.bingo), does not match the domain name in the license key file kayako.bingo.priv,kayako.bingo.priv.

For assistance with your license, please contact the Kayako support team: https://support.kayako.com