Knowledgebase:
General Support Inquiries (BingoMania)
Posted by Florin D. on 27 September 2025 03:14 PM

GENERAL INQUIRIES 

1. BMN BLACKLIST 

When a player is placed on the Blacklist we don't send them an email because we don't want them knowing that they are excluded. The idea of the black list is a way to slow them down from making withdrawals without upsetting them. 

A screenshot of a computer screen

AI-generated content may be incorrect. 

 

2. BBB REFERRAL 

Log in to your account and hover on the Binion icon. Click ‘Bonus Buddies’ and provide your friends with the link (copy and paste the link) or invite your friends by email. Get another one-time $50 FREE Bonus by inviting your friends via Facebook! 

 

3. BMN REFERRAL 

On your homepage, tap the 'My Account' tab and click the ‘BingoPals NEW’ tab. Then ‘Refer Now’ and follow the instructions. It’s either use the link (copy and paste) or invite your friends by email. 

 

4. BMN SIGN UP OFFER 

with your sign up you received the $30 free trial ($20.00 cash and $10.00 bonus.) With this free $30.00 you get to enjoy the following: access to a couple of bingo rooms (Loony Bin and Nut House) and a few slot games, (St. Patty’s Gold, Skippy’s Arcade, Skippy Wilds, Skippy’s B-Day, Sugar & Ice sweet slot, Get Crackling, Fruity Frenzy, Halloween treats, Fairground Frenzy, and Pirates Treasure.) At least you have one successful deposit history to access all the games. 

 

The FREE $100 bonus will be unlocked on your 1st deposit of $25.00. Not only $100.00 free bonus but $250.00 

 

5. BBB SIGN UP OFFER 

With your sign up you received the $40 free trial ($20.00 cash and $20.00 bonus.) The $20.00 can be used to play slots games and the other $20.00 bonus for bingo games. 

 

For $100 free trial as promoted on the home page you need to do it in two ways, first to provide your friends with the link or invite your friends by email to earn the $50Secondly, Get another one-time $50 FREE Bonus by inviting your friends via FacebookPlease log in to the BonusBingo site and hover over the Binion icon at the top and click BONUS BUDDIES for details. 

 

6. BMN HOW TO USE A BONUS 

Bonus can be used to play bingo games, any winnings on bingo are cashable or you can use the winnings to play slots games. Use your bonus to purchase bingo cards, and if you win, you will win cash. In your homepage, tap any bingo games that are currently open, e.g. Loony Bin or Nuthouse. 

 

7. BMN HOW TO FIND GAME ID NUMBER 

it can be located by clicking on the information letter ' i ' on the right side of the game screen and there is a clipboard for you to click on to copyEven if the game ends, you can scroll down in the same information section and copy the game number of the previous game.   

 

Alternatively, you can find the game ID by clicking on the "My Account" tab, then look for the option that says "Game Activity. After that, you need to set the date and the game in question, then it will display your game activity together with the game ID. 

 

8. GAME LOCKED FOR UNFUNDED PLAYERS 

Unfortunately, some games are locked for unfunded players. It will be unlocked once your account is funded. At least you have one deposit history to access all the games as some of them require a real deposit to unlock them. Although you can access most of the games for free, the game for the free offer today is locked for non-depositing members. Once you make your first deposit, you can access the game and enjoy the promo. 

 

9. BMN HOW TO SEND VIDEO TESTIMONIAL 

 

10. BMN ACCOUNT INACTIVITY 

All inactive accounts (accounts that have been dormant for 45 days or longer) that have a $1 or more in bonus bucks will have the bonus balance removed due to inactivity.  

 

All inactive accounts (accounts that have been dormant for 45 days or longer) with any winnings or cash balance, will be charged a monthly $1 service fee per month. 

 

11. NUMBER OF ACCOUNTS 

Two accounts per household are allowed and only one account is allowed per player. 

 

12. BINGO AUTODAB 

By default, it’s all automatic. The system marks the numbers off from your bingo cards as they are called and informs you of any winning ticket. Unless you turn off the auto-dub option and you mark off numbers on cards manually as the numbers are called. 

 

13. BBB BONUS BUCKS 

is money that you have in your bonus balance separate of your cash balance. They can be used to play bingo and the mini slot game in the bingo room. 

 

14. BMN HOW TO WIN HOTBALL 

Every game a random number from 1 to 75 is assigned as the hot ball. So say the hot ball assigned in your game is I 25 

 

And the player wins the coverall on say O75 then they just win the Coverall. But if they bingo on I 25 they would win the hot ball + the coverall prize 

 

It can be any pattern, not just coverall. And every game it changes 

 

15. BMN FREE GAME SCHEDULE 

free games: EVERY TUES, THURS, and  UN 7 - 9PM 

 

16. BMN PROGRESSIVE REWARD (FACTS) 

- All progressive rewards are reset to the beginning if a payout is requested. 

- Progressive reward is based on the points system 

- When players go up to one level, the next level makes it much harder to get points 

- Player in a higher tier gets more difficult to advance. The rewards are better but harder to get. 

 

17. STAR LEVEL (FACTS) 

- Star level rewards are automatic 

- If the players don’t receive it through the current level, they need to accumulate more XPs to advance and unlock it on the next level. 

-  Player needs 100% completion, if not they need to play more to unlock it. 

 

18. BBB HOW TO UNLOCK THE $5 LUCKY CHARM BONUS? 

The lucky bonus points are automatically unlocked as you play your favorite games (bingo, slots, video poker, etc.). While playing, you’ll start unlocking great bonus prizes and it should redeem automatically. 

 

 

 

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